Field workforce management is one of the main and biggest challenges faced by any service provider. An efficient management of workforce is a prerequisite for providing professional service which in turn will ensure that your busines is successful.
Galore’s Telecom Service Management application is an end to end solution for management of field team for service delivery and service assurance activities. The application provides complete visibility to manage your own team and your vendors across multiple channels, gain proactive updates on performance to determine true business value and forecast demand. The application is scalable and customizable and will provide you with the right tools and insight to manage the complete field operations and processes.
The project tracking tool meets the service delivery and service assurance automation need of enterprise customers and can be linked to other applications and databases to ensure maximum efficiency with minimal human intervention.